"When I got on the plane all I wanted to do was sob," says traveler Ella Swift.
Swift was one of an increasing number of passengers Transportation Security Administration officers are thoroughly searching by hand. They call it an "enhanced pat-down."
Swift says they told her she was singled out because she was wearing a skirt. She says the search earlier this month was very rough and left her in tears.
"The female officer ran her hand up the inside of my leg to my groin and she did it so hard and so rough she lifted me off my heels," she says. "I think I yelped. I was in pain for about an hour afterwards. It just felt excessive and unnecessary."Yet, the TSA says they did nothing wrong:
After reviewing the incident, a TSA spokesman says officers involved in the Grand Rapids search acted "appropriately and respectfully."