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Tuesday, November 23, 2010

TSA workers face verbal abuse from travelers

From MSNBC:
Airline passengers aren’t the only ones complaining about the Transportation Security Administration’s new enhanced security procedures. Many TSA employees aren’t too happy, either.

The American Federation of Government Employees (AFGE), the union that represents TSA workers, is urging the TSA to do more to protect its employees from abuse from airline passengers angry over the new security methods. The union reports that some members “have reported instances in which passengers have become angry, belligerent and even physical with TSOs (transportation security officers). In Indianapolis, for example, a TSO was punched by a passenger who didn’t like the new screening process,” the union said in a Nov. 17 statement posted on its website.

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